We seek to improve the everyday lives of people as they interact with the world around them.
We work with organisations such as Telstra, Qantas, Westpac, The State Library of Victoria, the Digital Transformation Agency, and the Queensland Government to do just that.
Latest thoughts
A guide to recruiting for human-centred research
Something which is of constant surprise when working with large service organisations is how hard it is for them to recruit people for research. This difficulty is a data point in… [...]
Join us for the 2nd 2017 Meld Studios Design Salon!
Join us for the 2nd 2017 Meld Studios Design Salon! DATE AND TIME Thursday, June 29, 2017 6:00 PM – 8:00 PM AEST LOCATION Meld Studios Level 12 99 Elizabeth… [...]
Design Props – the Trojan Horse of behaviour change
Designing for behaviour change forms a large part of the work we do at Meld Studios. We spend a lot of time trying to understand the best way to approach… [...]
Service design workshops in Sydney, Canberra, Melbourne & Brisbane
We will be running a series of service design workshops in Sydney, Canberra, Melbourne and Brisbane. These workshops will immerse you in human centred design, design thinking and service design. The… [...]
Ensuring research lands (Part 1) – Understanding the context in which it will land.
We help organisations to do research. We uncover new insight into their customers’ experiences, and into the way their organisation works. Ultimately, ensuring your research and insight lands in a… [...]
Reminding ourselves why we are doing this
With new interns and contractors joining Meld Studios, Steve recently shared some reflections on how why we are here and what we’re trying to achieve. It’s too good to keep… [...]
Reframing ‘feedback’ so that it’s not a scary thing to give
Have you ever held onto feedback you’ve wanted to give to someone on your team because you just don’t know how to say it? Do you ever find that sometimes… [...]
What designers can learn from ethnography
This post will not give you methods and approaches to walk away with and apply to your work. Instead, it is a story about my experience at the Ethnographic Praxis… [...]
2016: A year in review
We look back on 2016 as a year of contrasts: the disappointment of Brexit and the US Presidential Election juxtaposed with the birth of a child to our GM, Alison,… [...]
